Good afternoon everyone,
Our new Xerox printers have now been installed at all locations. Thank you for your patience during this rollout!
Here’s what you need to know:
If your printer is not working
Please contact Xerox directly for printer issues.
- Call: 1-800-322-5584
- Select: Option 3 (Service)
- Be ready to share:
- A short description of the issue
- The Serial Number (on a sticker on the front/side of the printer)
A technician will usually arrive within 4 hours during business hours (Monday–Friday, 9:00 AM – 5:00 PM). Since we operate 24/7, please note that calls made evenings, overnight, or on weekends will be handled on the next business day.
If you need ink
- Call the same number: 1-800-322-5584
- Select: Option 1 (Supplies)
We are working on a system that will automatically send ink when levels are low. Please note, you are still required to order all other supplies, including paper, as needed
When to contact our Tech Team
Please still submit a tech ticket if you have:
- WiFi or internet issues
- Trouble printing from your computer
- Problems adding a printer